Fractional COO for Home Services and Trades Companies
Your crews are busy and the phone keeps ringing. It still all runs through you.
Who it's for
You started in the field, or you bought into a franchise and learned the trade side fast. Now you're the dispatcher of last resort and the person every tech calls when something goes sideways. You may have hired an office manager already. It helped, but the decisions still come back to you.
What I do in a home services company
I set clear roles between the office and the field, so the right person owns scheduling, customer follow up and collections. I build a weekly scorecard with the numbers owners actually watch, like booked jobs, average ticket and callbacks. I document how a job moves from the first call to the final invoice. I run the leadership meeting, so your managers make decisions without waiting on you.
Why me
I owned and ran a plumbing franchise. I know the pressure of keeping crews, customers and cash moving at the same time, because I carried it myself.
Where to start
Most owners start with the Operations Assessment, from $2,500. From there, the 90 Day Launch Plan or ongoing Integrator support.
Common questions
Do you work with franchise owners?
Yes. I've been one. I work within your franchisor's systems and build the structure your location needs around them.
Do you help with marketing or lead generation?
No. I focus on what happens after the phone rings.
Start with a free 30 minute clarity call
I'll ask about your week and tell you plainly whether I can help.